22 January 2025
1st Class Credit Union Wins Platinum Trusted Service Award!
We are delighted to announce that we have been awarded a Feefo Platinum Trusted Service Award for 2025, recognising our commitment to outstanding customer service throughout 2024. This achievement would not have been possible without your valuable feedback and continued support.
To win this award, we had to collect at least 50 reviews between 1 January 2024 and 31 December 2024 and achieve a Feefo service rating of between 4.5 and 5 for three consecutive years.
Your honest reviews and ratings on Feefo have not only helped us win this prestigious award but have also enabled us to continuously improve our service. Each piece of feedback you provide helps us understand what we're doing right and where we can do even better.
At 1st Class Credit Union, our members are at the heart of everything we do. This award is a testament to the trust you place in us, and it inspires us to keep raising the bar for the exceptional service you deserve.
We want to thank you for being an integral part of our journey. If there’s ever anything we can do to support you better, please don’t hesitate to let us know.
Here's to another year of serving you with excellence!