Latest News

31 Jan 2024

Platinum Award

We’re so excited to share this news with you – we've won a Feefo Platinum Trusted Service Award for our customer service in 2024!  

26 Jan 2024

January 2024 Newsletter

Click our link to read about our debt consolidation loans, up-and-coming AGM, and much more.

25 Jan 2024

1st Class and Local MSP

Thank you to MSP Claire Haughey for meeting our staff team in our new Rutherglen base office.

23 Oct 2023

October 2023 Newsletter

Read our latest newsletter to find out more about our recent office move, our 1st Class Discount Club, Christmas Loans, and more.

20 Jul 2023

July Newsletter

In our latest newsletter members can read about our recent milestone of 10,000 members, Loan Agency of the Year Award, attending Civil Service Live, and a farewell to long-serving staff members. 

03 Jul 2023

10,000th Member Story

We were thrilled to be able to get in contact with our 10,000th member, a 31-year-old employee of HMRC.

27 Jun 2023

Co-op Fortnight Campaign Article

We recently teamed up with Cooperatives UK and Reach PLC to bring an article to their Business Live page highlighting 1st Class Credit Union for the UK-wide campaign, Co-op Fortnight.

If you are concerned that you or someone you know may be experiencing domestic abuse, contact Scottish Women’s Aid for free confidential advice: https://womensaid.scot/contact-us/.

You can also find your local Women’s Aid group here.

Support Centre

We are here to Help

We are here to Help

Have you had a change in circumstance that has impacted your ability to repay your loan? Please be assured that your Credit Union is here to help!

At 1st Class Credit Union, we understand that personal situations can change and can leave individuals feeling financially overwhelmed. If you are struggling to keep up with your repayments or have already fallen behind, the best thing you can do is make contact with us. This will enable us to work together and come to an arrangement that best suits your current situation.

Budget Planner

We want to help you know exactly where your money is being spent, and how much you’ve got coming in each payday. Knowing where every pound is being spent is a great first step to starting your savings, getting out of debt or preparing for retirement. Money Helper’s budget planner can help.

Any messages entered on the form below will go directly to our Support Team, who will make contact with you as soon as possible to discuss your options going forward. Alternatively, you can email our support team here: paymentsupport@1stclasscu.co.uk

Contact us for Support

Please complete all your details in the form below, and click submit when you have finished.

How to register for a new PIN

  1. click on the register button bellow
  2. fill and submit the registration form
  3. a new PIN will be sent to you via SMS
Register