Latest News

02 Apr 2024

Glasgow KiltWalk

31 Jan 2024

Platinum Award

We’re so excited to share this news with you – we've won a Feefo Platinum Trusted Service Award for our customer service in 2024!  

If you are concerned that you or someone you know may be experiencing domestic abuse, contact Scottish Women’s Aid for free confidential advice: https://womensaid.scot/contact-us/.

You can also find your local Women’s Aid group here.

Support Centre

We are here to Help

We are here to Help

Have you had a change in circumstance that has impacted your ability to repay your loan? Please be assured that your Credit Union is here to help!

At 1st Class Credit Union, we understand that personal situations can change and can leave individuals feeling financially overwhelmed. If you are struggling to keep up with your repayments or have already fallen behind, the best thing you can do is make contact with us. This will enable us to work together and come to an arrangement that best suits your current situation.

Budget Planner

We want to help you know exactly where your money is being spent, and how much you’ve got coming in each payday. Knowing where every pound is being spent is a great first step to starting your savings, getting out of debt or preparing for retirement. Money Helper’s budget planner can help.

Any messages entered on the form below will go directly to our Support Team, who will make contact with you as soon as possible to discuss your options going forward. Alternatively, you can email our support team here: paymentsupport@1stclasscu.co.uk

Contact us for Support

Please complete all your details in the form below, and click submit when you have finished.

How to register for a new PIN

  1. click on the register button bellow
  2. fill and submit the registration form
  3. a new PIN will be sent to you via SMS
Register