Latest News

20 Jul 2023

July Newsletter

In our latest newsletter members can read about our recent milestone of 10,000 members, Loan Agency of the Year Award, attending Civil Service Live, and a farewell to long-serving staff members. 

03 Jul 2023

10,000th Member Story

We were thrilled to be able to get in contact with our 10,000th member, a 31-year-old employee of HMRC.

27 Jun 2023

Co-op Fortnight Campaign Article

We recently teamed up with Cooperatives UK and Reach PLC to bring an article to their Business Live page highlighting 1st Class Credit Union for the UK-wide campaign, Co-op Fortnight.

26 Jun 2023

10,000 Members

For the first time in our 31-year history, we have matched our founding members’ ambition by increasing our credit union to over 10,000 members.

05 Jun 2023

New Direct Debit Process

That's why we’re delighted to announce an exciting enhancement to our direct debit process. With this update, we aim to provide you with increased convenience, clarity, and peace of mind when it comes to managing your payments.

25 Apr 2023

1st Class Credit Union Members’ Satisfaction Survey 2023

In early March we conducted a survey to understand a bit more about our members’ needs and now we are sharing the results with you

13 Apr 2023

April Newsletter

27 Jan 2023

Newsletter January

Dear Members, ‘I hope that this newsletter finds you well. It’s hard to believe that we are heading into summer, the time seems to have flown by so...

If you are concerned that you or someone you know may be experiencing domestic abuse, contact Scottish Women’s Aid for free confidential advice:

You can also find your local Women’s Aid group here.

Support Centre

We are here to Help

We are here to Help

Have you had a change in circumstance that has impacted your ability to repay your loan? Please be assured that your Credit Union is here to help!

At 1st Class Credit Union, we understand that personal situations can change and can leave individuals feeling financially overwhelmed. If you are struggling to keep up with your repayments or have already fallen behind, the best thing you can do is make contact with us. This will enable us to work together and come to an arrangement that best suits your current situation.

Budget Planner

We want to help you know exactly where your money is being spent, and how much you’ve got coming in each payday. Knowing where every pound is being spent is a great first step to starting your savings, getting out of debt or preparing for retirement. Money Helper’s budget planner can help.

Any messages entered on the form below will go directly to our Support Team, who will make contact with you as soon as possible to discuss your options going forward. Alternatively, you can email our support team here:

Contact us for Support

Please complete all your details in the form below, and click submit when you have finished.

How to register for a new PIN

  1. click on the register button bellow
  2. fill and submit the registration form
  3. a new PIN will be sent to you via SMS